Bitwarden
Bitwarden Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bitwarden has 2.0 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Be advised that if you lose/damage your phone and setup two-factor authentication on that lost or damaged phone, bitwarden will not help you regain access.", "Request resolve the same for every if problem remains the same.", "Please look careful", "Use their email support!", "please call me +966578****65".
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Website. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bitwarden has 2.0 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Be advised that if you lose/damage your phone and setup two-factor authentication on that lost or damaged phone, bitwarden will not help you regain access.", "Request resolve the same for every if problem remains the same.", "Please look careful", "Use their email support!", "please call me +966578****65".
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Bitwarden Reviews
"Original email changed, can no longer access my passwords."
My email had changed locking me out of Bitwarden. I got no response from my phone call attempts; however, the email response was near instantaneous. Kudos!...
"CANNOT regain access to account"
DO NOT purchase this app if you ever happen to lose or damage your phone and can't access the two-factor auth app that contains the authentication codes for...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kalispell, Montana
CANNOT regain access to account
DO NOT purchase this app if you ever happen to lose or damage your phone and can't access the two-factor auth app that contains the authentication codes for the bitwarden site. This outfit CANNOT and WILL NOT help you regain access.
You are basically SOL if you lose/damage your phone that had the two-factor authentication set up for the site.
The only way out of it is to cancel you subscription and then delete all your data that exists. Totally unacceptable.
User's recommendation: Be advised that if you lose/damage your phone and setup two-factor authentication on that lost or damaged phone, bitwarden will not help you regain access.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seattle, Washington
Resolved: It's probably a good program but it just wasn't for me
Company fixed the issue and I have been provided with apology. I have had to put this on the back burner I will follow up on it later
I just wanted to know why I got an email from Bitwarden after all this time of not using it. I wanted to make sure that my account was deactivated
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMot de passe urgence
Bonjour je vous contacte car je ne retrouve pas mon mot de passe principale se qui est extrêmement problématique dans mon cas car il y a des mot de passe extrêmement important que je ne peux pas changer
et je doit donc récupère mon compte Bitwarden au plus vite
Merci de me recontacter au plus vite
Paul
Watron
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Philadelphia, Pennsylvania
SAML settings
Hello,
I am currently working on setting up SAML for our company to conduct some testing. However, I find the online documentation unclear and was wondering if it would be possible to receive live support from a technician.
Thank you for your assistance.
Best regards,
Sumbal, Jammu And Kashmir
Not able to login due to change of device
RStill the problem remains same. No solution provided.
Request if you can resolve the same it will be great on your part. Rest not happy with yours response.
User's recommendation: Request resolve the same for every if problem remains the same.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I can't access my account
Company fixed the issue and I have been provided with apology.
dears
i can't accesss my account please help
the erorr i recevid (Items in suspended organizations cannot be accessed. Contact your organization owner for assistance)
thanks
Preferred solution: Full refund
User's recommendation: please call me +966578****65
Los Angeles, California
Not a satisfied customer
This is NOT Bitwarden customer service. My email was hijacked by a third party.
I did contact Bitwarden direct and got a response and resolution in hours not days. My email through Pissed Consumer was NEVER responded to by Bitwarden.
Thanks for absolutely nothing!
User's recommendation: Please look careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Braunfels, Texas
Someone got into my account
I received the email stating that someone has locked into my account if possible can you please help me with this matter?
Iphone hacked. No authorization app. Recovery codes don't work, are being prevented by hacker.
Unable to access account because iPhone was hacked. Authorization app does not work because it didnt get recovered by the iPhone recovery.
Recovery codes dont work because the hacker wont let me enter the recovery app. I type in my name password and all that stuff and then I hit the set button with the recovery key and just keep looping back-and-forth I keep
Preferred solution: Help via phone.
Syracuse, New York
I cannot get into my device
I locked myself out ot Bitwarden. All my passwords, etc is in it.
I'm 78 and I can't remember which email I used and my password. I need help over the phone to walk me through it all.
I'm frantic and I really need someone to walk through this. My numbers are 813 956 **** (c) or 813 907 **** (H)
Rochester, New York
Original email changed, can no longer access my passwords.
My email had changed locking me out of Bitwarden. I got no response from my phone call attempts; however, the email response was near instantaneous. Kudos!
User's recommendation: Use their email support!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Belize City, Belize District
Resolved: I can not log in not excepting my master password
I never have a problem when my master id is requested in the past. I do not see a way to reset it.
User name ewenedy@***.com
Wendy Kapp
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Utica, New York
Bitwarden's Ignored Login Error Problem Holds Your Data Hostage
Bitwarden.com still ignoring me and holding my data hostage.
I have contacted Bitwarden.com nearly a dozen times.
They have not responded to my emails except for one, when they brushed me off, asking for an IP Address, UTC Time of Connection, Browser User Agent, and if I was using TOR/a VPN/ or any PROXY.
Which I do NOT.
This is the only email response I have received, which I answered promptly, yet have received no response.
I've had this error problem locking me out of Bitwarden.com for a week, twice in the past. This is the third time.
They don't take me seriously, and clearly, Bitwarden does not take their customer service seriously. Bitwarden lost me a lot of money and opportunities.
And they continue to hold my data hostage.
If you're considering Bitwarden.com as a password manager, buyer beware. They will hold your data hostage too.
- Used to be a great company
- Not using biometric authentication
- All sensitive data in one place
- Bad password manager
Preferred solution: I want Bitwarden to stop holding my data hostage, fix their login errors, and allow me to rightfully login to my account to retrieve my data.
User's recommendation: Choose a good Passwordless Manager, Bitwarden violates Security standards
Minneapolis, Minnesota
And I cannot get no live person to help me. I’ve been doing this for two days. I will never use another one of their products in my life. They don’t have the time to talk toI cannot get into my device
What is my review this company well and I want to 10 bases I say tennis 10 minus I need help trying to get into my portable Wi-Fi. Nobody talk to me I call call and get your answer machine.
Gotta fill out everything just to get you to call recorded line. I will never buy one of your products again or use any of your products.
Im sorry but this is pathetic. Call yourself an American company go back to China.
Gilbertsville, Pennsylvania
Access issue
Im having an access issue but Im not able to speak to a human! !!! Very frustrated..,..,,.why do I need to write 100 symbols.
Missouri, United States
Bitwarden stole money from me
I'm very upset. I just noticed I was charged $14.00 by Bitwarden and I don't use Bitwarden nor do I have it on any of my devices.
I did not purchase this and I demand a full refund immediately.
The last 4 digits of the debit card you charged the $14.00 to is 8051 ex {{Redacted}} Refund me immediately. Sincerely, Julie Guthrie Cellphone # 434-435-****
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I want Bach my old Snapchat